Based in the UK, UseNext proudly advertises the 8 server farms it currently maintains (4 in the US and 4 in the Netherlands). Service is available from the US, EU, Japan, Australia and others. Plans range from $10.36 - $32.52 per month, with caps ranging from 15-75 GB a day. 128 BIT SSL, term plans and free trial and custom software are available. FAQ covers basic questions and Live Support by Chat or by phone available. Retention is at a good 120 days with a good deal of server capacity.
Features
UsenNext offers 200 day binary retention at certain download caps depending on what plan you choose. Connections are between 4-8 and they offer their very own newsreader client. Support is available by phone, by chat and by email.
Support
UseNext offers both live support as well email support as well. Testing the service, our response for email ranged between 5-15 minutes . Live support was prompt, responsive, very friendly.
Conclusion
UseNext has a great service. However, they offer little in certain benchmarks. The FAQ and client incentive programs are limited. A bit on the pricey side makes it less attractive than it could be. 200 day retention is great, but they lack SSL connections. The affiliate program may benefit webmasters, but no incentive for customer referrals for any discounts. Unique by offering its own newsreader is definitely a credit, but the inferiority of the software versus commercially available newsreaders keeps it from being praised. Usenext definitely delivers its promises of the retention and speed, but needs a bit more finishing touches on certain areas to be considered a top 5 contender.
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